Practical information

This page gives you all the practical information you need to help plan your visit to the Museum of London Docklands.

Getting here

You can find more information on getting to the Museum of London Docklands, including detailed maps in our Visit us section (opens in new window).

See also the information below on arriving by public transport and on parking.

Arriving by public transport

Schools and colleges in the Greater London area can apply for free tickets to travel to the Museum by public transport. See See the Transport for London School Party Travel Scheme page or call 0845 330 9881 for details.

The closest stations are West India Quay on the DLR and Canary Wharf on the Jubilee line, and the 277 and D6 buses stop close to the Museum.

Parking

School groups in coaches

Visitors travelling to the Museum of London Docklands by coach are advised to use West India Avenue (available from 9.30am to 4.30pm) as a drop off point for their group, walk down Willoughby Passage and along the quayside to the Museum entrance.

Coaches will need to proceed to one of the following coach parking bays on the Isle of Dogs:

• Lightermans Road, E14. 5 bays, FREE, 4 Hour max stay.
• Saunders Ness Road, E14. 3 bays, FREE, 4 Hour max stay.
  

Find out more about travelling by coach to Museum of London Docklands (PDF 153kb)

Accessibility

The Museum is fully accessible to wheelchair users. Wheelchairs and powered scooters can be borrowed free of charge. For more information call 0870 444 3855. See more information about Museum access.

Staff and pupil ratios

Foundation Stage, KS1 and KS2

A minimum adult to pupil ratio of 1:6 is required for KS1 and KS2 visits. We recommend a higher ratio for Foundation Stage visits, as per school and LEA guidelines. There is no limit on the number of adults who can accompany a group.

Secondary groups

A minimum adult to pupil ratio of 1:10 is required for secondary schools. This is for health and safety reasons relating to the layout of the Museum of London Docklands and also ensures that the pupils get the most out of their day.

SEN groups

An adult to pupil ratio of 1:5 is recommended for SEN schools.

Food

All booked school visits can be allocated space in the lunchroom where classes can eat their own packed lunches. Please request this when making your booking.

Cloakrooms

Coat racks are available for schools and groups, and will be allocated to booked groups on arrival.

Toilets

Toilets for schools and other booked educational groups are in the basement area. There are also accessible toilets in the basement and on the ground floor.

Shop

Shops at both our Museums stock a wide range of books, resource packs, DVDs and other products which you may find useful, covering subjects including the Romans, the Fire of London and Victorian London. Don't forget our time-saving goody bag service if you are planning a visit with your group. School groups wishing to visit the Museum shops must do so in small groups only.

For prices and information, email shop@museumoflondon.org.uk or call 020 7814 5600.

Cafe

Find out more about the Museum café (opens in a new window).