Information for visitors with impairments

There is full physical access to all public areas, including galleries, learning rooms, shop, café and theatre, in the Museum in Docklands. Our Visitor Assistants can help throughout your visit. If you have any requirements please ask at the Admissions desk on arrival.

In addition the Museum can provide various services for visitors with:

Services available for visitors with mobility impairment

  • The Museum has disable parking spaces for blue and orange badge holders. Please drive to the front of the Museum and at the barrier explain that you are visiting the Museum and you will be given access. There is also a public car park directly behind the Museum, in Hertsmere road.
  • Lift access to all floors of the Museum in Docklands
  • Accessible lavatories and baby changing room
  • Wheelchairs and disability scooters available to borrow from the Information Desk during your visit
  • Spaces for wheelchair users in the theatre and learning rooms available
  • Folding seats to available to visitors

Please ask for more information at the Information Desk on your visit.

Services available for visitors with hearing impairment

  • An induction loop fitted in the theatre

Services available for visitors with visual impairment

  • Large print events brochure and floor plan available from the Information Desk
  • Access for guide dogs to all areas of the Museum
  • Touch tours for visually impaired visitors

Please call the Box Office on 0870 444 3850 for more information and to book your place. Alternatively, please visit our 'events & exhibitions' section to find out about current exhibitions and events.